Privacy Policy

At Deepengine we are committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, and protect your information when you use our cybersecurity platform, as described at https://deepengine.io/terms-of-use.

It contains Deepengine's policy pertaining to the collection, use of, and disclosure of all personal information. This privacy policy governs your access to Deepengine's services and by using our platform you consent to the conditions of this privacy policy.

Information Collection Policy

Upon registering a user account in the Deepengine platform, you will be asked to submit some personal information. The personal information that Deepengine collects includes your name, email address, and telephone number. Further information provided directly to Deepengine includes the 'Targets' belonging to the user's organization, which are entered into the platform for scanning. All personal information relating to payment card and banking information is handled by our third-party providers 'Stripe' and 'GoCardless' and is not stored by Deepengine. Any personal information provided to Stripe or GoCardless through Deepengine will be subject to Stripe's/GoCardless' privacy policies and terms of use that are available on the Stripe and GoCardless websites.

Deepengine may also collect other information that does not reveal specific individual identity, such as browser or device information, information collected through cookies and other technologies that are used to facilitate the operation of Deepengine's platform and for other business purposes.

Deepengine may also identify and log automatically in our servers, or in third-party log files, IP Addresses whenever you access our site, along with the time of the visit and the page(s) visited. Through normal use of Deepengine's service, vulnerability scanning data is collected and reports are generated which contain information related to your organization's systems. All reports generated as part of the service will be stored by Deepengine for the sole purpose of making the reports available to you. This information will not be shared with any third-party under any circumstances.

How Deepengine Uses Personal Information

Any personal information Deepengine collects from you may be used to:

• Deliver Deepengine's services to you, including trials of the service.

• Contact you to deliver information relating to your use of the service.

• Contact you to deliver product announcements or offers on the service.

• Monitor and analyze your use of the service for further improvement.

• Administer technical support.

• Verify that users have the authorization required to use the service.

Transfer of Personal Information

Deepengine may use certain trusted third-party companies and individuals to help us improve the service (including, but not limited to, data storage, customer services, marketing, web analytics, and payment processing). These third-parties may be situated in countries outside of the EU/EEA and will have access to your personal information only for the purpose of performing these tasks on Deepengine's behalf and under obligations equivalent to those in this Privacy Policy.

As of the effective date of this privacy policy, Deepengine's services are hosted with CloudBit in the Zurich, Switzerland. You can find more information on CloudBit data security at https://www.cloudbit.ch/.

Information Excluding Personally Identifiable Information

Deepengine may disclose, and make public, aggregated, non-private, or otherwise non-personal information, such as usage statistics of the Service, without your consent.

Changing or Deleting Your Information

If you prefer not to receive promotional materials, our email newsletters, or other forms of communication, you may choose to opt-out by unsubscribing from our mailing lists. This can be done by clicking the ‘Unsubscribe' link at the bottom of any marketing email. If you wish to close your account with Deepengine and have us remove your personal information from our systems, please click the ‘Close Account' button in the 'My Account' section of Deepengine's portal. Deepengine will not sell, rent, share, or otherwise disclose to third-parties the personally identifiable information collected on the Site.

Use of Your Personal Information for Marketing Purposes

Deepengine may use your personal information for marketing purposes, such as featuring customer testimonials, reviews, and quotes on our social media channels, publications, and other media. This will only be done after receiving explicit written consent from you. By providing this consent, you agree that Deepengine may use your name, organization name, and the content of your testimonial, review, or quote in our marketing materials.

Data Retention

Deepengine will retain your personal information for as long as your account is active or as long as it is needed in order to provide the services to you. Deepengine may also retain and use your personal information if its use is necessary in complying with Deepengine's legal obligations or in enforcing agreements.

Security

Deepengine takes security very seriously. Our security practices include technical and organizational measures that ensure that the personal information we store is not misused, lost, or unlawfully accessed.

Use of Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. When you access our websites, we may place a number of cookie files in your web browser. In addition to first-party cookies, we may also use third-party cookies, which are created by domains other than the one you are visiting directly - for example, the Google Analytics cookie. We use cookies for the following purposes: to enable certain functions of the service, to provide analytics, to store your preferences, and to enable advertisements to be delivered to you. If you want to restrict or block the cookies that are set by our websites, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will also find additional information about cookies and details on how to delete cookies from your device.

GDPR Compliance

Under the General Data Protection Regulation (GDPR), Deepengine ensures that the collection, use, and storage of personal data comply with the following principles:

1. Lawfulness, Fairness, and Transparency: Personal data shall be processed lawfully, fairly, and in a transparent manner in relation to the data subject.

2. Purpose Limitation: Personal data shall be collected for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes.

3. Data Minimization: Personal data shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

4. Accuracy: Personal data shall be accurate and, where necessary, kept up to date.

5. Storage Limitation: Personal data shall be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.

6. Integrity and Confidentiality: Personal data shall be processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request access to your personal data and obtain information about how it is processed.

• Right to Rectification: You can request corrections to your personal data if it is inaccurate or incomplete.

• Right to Erasure: You can request the deletion of your personal data under certain circumstances.

• Right to Restrict Processing: You can request the restriction of processing your personal data under certain conditions.

• Right to Data Portability: You can request the transfer of your personal data to another organization or to yourself.

• Right to Object: You can object to the processing of your personal data under certain conditions.

To exercise these rights, please contact us at support@deepengine.io.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at support@deepengine.io.

Changes to This Privacy Policy

Deepengine may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Effective date: May 17th 2024